Monday, February 13, 2017

Computer tech visits... results?

Today a highly recommended computer technician came to the house to install a new printer, fax, scanner.  It has been several years since we have had the experience of such a visit.  The memory of past fixes and repairs was slowly revisited as he mused in front of the computer, making adjustments and getting it set.

He looked assured and spoke well.  As he toiled away he seemed to be in no rush, and pleased with himself.  After a little more than hour it was ready and instructions were given, but the scanner did not work.  He did not know why.  He never figured out why.  It eventually was time to fix dinner, so he had to leave after sitting around pondering what to do and being in an online chat with HP that could have gone on until midnight.  The hours charged for labor were two and a half.  

The opinion here is that he was yet another laid off knucklehead from the corporate world who was marginally more knowledgeable than me if my inclination had been to go through the tedious process of reading directions and linking everything up.  That's is decidedly not a positive review of his work.

It's a price that is willingly paid here for a job well done, but not so happily for a mystified but well meaning technician.  For many who desired continuity without hard work, looking decent and being pleasant and well spoken were prerequisites for being invisible in the corporate world.  It's not a free pass elsewhere, or should not be.  He did well for himself today, and may even be unaware of my displeasure with his permanently corporatized mind.

With that observation, everything is ok.

1 Comments:

Anonymous proIT said...

Interesting read, thanks!

7:57 AM  

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